the / zimmerman / agency
The Zimmerman Agency is looking for an unpaid intern to assist with IT. The intern will report directly to the Help Desk Technician. This internship offers the opportunity to gain a wealth of knowledge regarding information technology in a Mac based environment.
• Provide support for over 135 employees across multiple platforms (Mac OS X, Windows, iOS)
• Assist Help Desk Technician with problem tickets
• Documentation of processes and finding improvement possibilities
• Software / Hardware research (e.g. acquiring new hardware or software, other IT needs and possibilities)
• Setting up machines for new hire deployment
• Assist Help Desk Technician with maintaining backups for all company data
• Ability to intern through fall semester
• Minimum of 15 hours per week with a consistent schedule
• Technical writing, communication, and customer service skills
• Professional performance in terms of conduct, timeliness and deadlines
• Ability to multi-task and work quickly. Z is a fast-paced environment; we need someone that can keep up!
• Knowledge of Mac hardware and software (OS X Lion, Snow Leopard/Lion Server, iOS) is not a requirement, but a plus! We are a Mac-based network and company
How to Apply
Submit a resume and cover letter to Kasi Thursby <firstname.lastname@example.org> by September 10, 2012.