Internship — Technical Writer Intern (Tallahassee)

Posted by Christopher Landbeck on

Technical Writer Intern

 

Job Description

Assists the project management team in producing quality written deliverables for products, including user manuals and online help. This is a paid internship position providing exposure to IT customer support, project management and user training for professional development. Interested candidates should submit their résumé and cover letter to resumes@diversecomputing.com.

Education

Pursuing a bachelor’s degree in Information Technology (IT); Management Information Systems (MIS); Information, Communication, and Technology (ICT) or other related technology fields.

Prerequisites

  • Fundamental understanding of IT, database and software development concepts
  • Experience with MS Office and/or Google Docs applications
  • Excellent oral and written communication skills
  • Excellent time management skills, organized and extremely reliable
  • Strong degree of professionalism and a hard work ethic
  • Ability to grasp technical concepts and make them easily understandable in text and pictures
  • Must be able to commute to our Tallahassee, FL office and work a minimum of 15 hours/week

Responsibilities

Under the direction of Project Management, the Technical Writer Intern will:

  • Work with internal teams to obtain an in-depth understanding of our products and documentation requirements
  • Analyze existing user manual content for DCI products, focusing on areas to improve
  • Write easy-to-understand user manual content for product user manuals and online help
  • Write easy-to-understand customer support content using DCI Wiki for internal documentation
  • Assist in producing quality deliverables for projects, including easy to understand test scripts