OPS/Computer Support Technician

Job ID – 40645
Apply On Or Before 01/11/2017


Engineering, Communication and Multimedia Services


Providing excellent service to our College customers (faculty, staff and students), across a range of computing support activities within our CMS Response Center. Provide personal computer support, including hardware repair, software installation, and troubleshooting. Assist with classroom technology and distance learning support.


High school diploma or equivalency and two years of experience related to the duties of this position. (Note:or a combination of post high school education and experience equal to two years.) Experience with Microsoft Windows OS XP, 7, 8 & 10; Email clients (i.e., Outlook 2007, 2010, 2013); Microsoft Office 2007, 2010 and 2013. Basic network configuration and troubleshooting skills required. Strong experience with Customer Service. Experience with documenting processes (new and existing). Experience prioritizing, organizing and performing multiple work assignments simultaneously. Experience working successfully in a team-oriented environment.


Experience with Apple Mac OSX and/or Linux; Experience with audio and video equipment and classroom technology.

Other Information

May consider a part-time schedule for a well-qualified candidate.


Some experience with computer programming and/or Microsoft server operating systems.

Anticipated Salary Range

$10.00/hr.- $12.00/hr, depending on qualifications


Monday-Friday, 8:00am to 5:00pm, with a one-hour lunch (or a similar schedule, to be negotiated).

Pay Plan

This is an OPS/temporary Job.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history and all education details (if applicable) even if attaching a resume. When attaching a resume, name the file with your last name. No walk-ins accepted.


This position is being re-advertised. Previous applicants need not reapply.

Affordable Care Act

OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.

Tobacco Free Campus

Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU’s Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf