Part time position — Reference Associate, Undergraduate Learning Commons (Strozier)

Job Title

Reference Associate (OPS) (part time)

Department

Position will be located in the Undergraduate Learning Commons of the University Libraries

Responsibilities

Florida State University Libraries seeks customer service-oriented people to act as highly trained reference assistants in the undergraduate services team,

Primary duties include:

  • Providing a broad array of in-depth information and educational services to students, faculty, staff, and other library users.
  • Providing reference both in-person and virtually.
  • Assisting patrons with some circulation and technology issues.
  • Attend weekly paid training

Preferred

  • Demonstrated experience in the provision of public services in an academic setting.
  • Evidence of excellent written and oral communication skills, analytical skills, and the ability to work with all levels of staff.

Qualifications

  • Master’s Degree from ALA-accredited Library Science program or currently enrolled in an ALA-accredited Library Science program.
  • Exceptional customer service skills.
  • Excellent communication and interpersonal skills.
  • Proficiency with current technology.
  • Must be able to work nights and weekends.

Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action Employer

Applications will be accepted until November 21, 2014. Please send Resume, Cover Letter and contact information for 3 references to Emily Mann, Research and Information Services Librarian at emann@fsu.edu.