Internship with University Health Services
Information Technology Support Assistant
Job Requirements:
Help Desk support
- Software installation, testing, and upgrading
- Hardware installation, testing, and upgrading
- Virus and malware removal
- Assist in supporting technology equipment such as printers and pc’s
Networking
- Creating, editing, and deleting user accounts
- Assisting in management of group policies
- Installing, testing, and upgrading networking hardware
- Configuring batch logins for mapping of resources
- Troubleshooting connectivity issues
- Assist in the maintenance and support of VoIP phones
EMR
- Assist in the training, troubleshooting, and upgrades of the various EMR systems currently installed at UHS
- Provide technical support to clinical staff regarding use of EMR technology
Other Responsibilities:
- Attend weekly IT meetings with CIO to discuss updates and need assessments
- Provide training to staff on proper use of email and internet technology
- Work with CIO on Disaster Contingency program
- Assist in the review and update of policies and procedures
- Assist in identifying new technologies to be used within UHS
- Other duties as assigned
Minimum Requirements:
- Must have attend the Health IT class
Contact Person:
Michael “Pete” Peterson, CIO
University Health Services
mpeterson@admin.fsu.edu