Business Operations Analyst

Req ID: 55030

Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 130,000 people of Xerox serve clients in more than 160 countries.

Functional Description
The Business Operations Analyst is responsible for maintaining the operational efficiency of the Transportation Technology Center, as well as supporting its administrative needs. The ideal candidate will be a professional capable of resolving a wide range of issues in creative ways. The analyst will be responsible for collecting, consolidating, and analyzing data from a variety of sources, and providing recommendations to senior management.

• Lead various initiatives to improve operational efficiency.
• Collect and analyze data necessary to produce reports for senior management.
• Ensure that all reporting is accurate and in a consistent format.
• Develop policies and procedures and ensure compliance.
• Coordinate data needs of multiple functional departments, ensuring all process flows are being followed, and all deliverables are being met.
• Provide a wide variety of administrative and staff support services to an organizational unit.
• Serve as administrative liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities and operations.
Required Qualifications
• Strong Microsoft Office skills
• Demonstrated experience with analytical problem solving and out-of-box thinking
• Excellent people skills with ability to multi-task, attention to detail and work independently with minimal supervision.
The position mix is 50% Business/Finance, 30% Admin, and 20% Technical.

Education and Typical Years of Experience
• Bachelor’s degree, preferably in Business or similar discipline.
• 2-5 Years’ experience in a similar role.

Special Requirements
The following skills are not required, but considered a plus:
• Experience working with financial data, preferably developing financial modeling tools.
• Advanced knowledge of MS Excel and/or MS Access
• Knowledge of SQL, Crystal Reports and other query/reporting languages/tools
ACS is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender/sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodation(s) by calling 866-419-2226 or by sending an e-mail to