Data Analyst

Posted by Ebrahim Randeree on

 

Position Title:              Data Analyst

Department:                Information Technology

Reports To:                 Director of Information Management

 

Position Purpose

The Data Analyst is responsible for the fulfillment of data and report requests, providing end user support, investigating and resolving application, transactional and data-related issues of the Blackbaud’s Raiser’s Edge and Paciolan databases.

 

Principal Responsibilities

  • Provides overall program support for Blackbaud’s Raiser’s Edge, Paciolan, and SalesForce applications.
  • Produce and support the production of standard and custom reports.
  • Fulfill data requests for mailing, calling, event registration and donor analysis lists.
  • Participates as a member of the FSU Advancement Data Integrity Committee (FADIC)
  • Provides data manipulation and reporting assistance to other departments as needed.
  • Works with the Department of Marketing to identify potential new donors and effectively market towards them.
  • Tests, evaluates and reports on Raiser’s Edge application upgrades.
  • Assists with the development of audit reports in support of data management integrity.
  • Designs, creates and maintains application and business process related documentation.
  • Provides appropriate service, support and advice to end users regarding technical and application issues.
  • Provides advice, guidance and training to users of Raiser’s Edge, Paciolan and SalesForce concerning the capabilities and functions of the system.
  • Assists the Department of Information Technology with other duties as assigned.
  • Protects confidential information.

 

Education & Experience

  • Bachelor’s degree preferred
  • Experience utilizing T-SQL highly preferred
  • Minimum of 1 year providing implementation and technical support in Raiser’s Edge, Paciolan or other major database software
  • Demonstrated experience with developing and implementing reporting vehicles and using the Raiser’s Edge Query, Export, and Import utilities to create complex queries to extract constituent and gift data.
  • Proven history of utilizing Microsoft Excel and Microsoft Access to import, export, query and report on data.
  • Understanding of standard IT policies and procedures, including usage of test environments and change procedures.
  • Working knowledge of relational database architectures preferred.
  • Experience utilizing report design software or SQL Server Reporting Services (SSRS) preferred.
  • Knowledge of higher education fundraising principles.
  • Strong aptitude for diagnosing end user problems, identifying and implementing solutions

 

Physical and Mental Requirements

  • Ability to evaluate and improve the efficiency and effectiveness of operations.
  • Propensity for strong, internal customer service delivery and a proactive approach to user efficiency.
  • Excel at uncovering hidden trends in a volume of data.
  • Detail oriented and organized with an ability to meet deadlines
  • Demonstrated history of functioning independently while working well in a ‘team oriented” environment, taking the initiative to be productive and efficient
  • Ability to effectively communicate with users of diverse backgrounds and skill levels
  • Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.
  • Involves sitting, walking, stooping or standing for frequent or brief periods of time
  • Bend body downward and forward by bending legs and spine, so as to crouch or stoop.
  • Extend hand(s) and arm(s) in any direction.
  • Seize, hold, grasp, turn or otherwise work with hands.
  • Pick, pinch or otherwise work primarily with fingers.
  • Express or exchange ideas by means of the spoken word.
  • Perceive the nature of sounds, receive detailed information through oral communication, make discriminations in sounds
  • Clarity of vision at 20 inches or less.
  • Ability to judge distances and spatial relationships so as to see objects where and as they actually are.
  • Adjustment of lens of eye to bring an object into sharp focus.
  • Ability to identify and distinguish colors.
  • Observe an area that can be seen up and down or to the right or left while eyes are fixed on a given point.

 

Environmental Factors

The individual in this position will encounter a work environment as described below. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

  • General office environment
  • Lighting is adequate
  • Temperature is regulated and moderate
  • Low likelihood of unavoidable hazardous conditions
  • Moderate noise
  • Moderate dust
  • Standard technology and office equipment accessible

 

I verify that I have read and understand the responsibilities of the above job description.  I also understand that this job description is a working, flexible description subject to revision and change due to the needs of the organization.

 

“Please send Resume to Jason Liskooka – jliskooka@admin.fsu.edu”