Job ID 39629
Location Fort Pierce, FL
Full-Time
12/16/2015
Responsibilities
This position provides a wide range of technological support to faculty, staff, and students of the regional campus and utilizes specialized skills to accomplish designated projects for the College of Medicine’s Fort Pierce Regional Campus. Works independently and with a team to support local and remote staff, faculty, and students troubleshooting software and hardware issues; instructing end-users on the use of common business, medical, education, communications, and reference software; and supporting classroom technology and video conferencing equipment, as well as mobile devices. Leverages experience toward identifying, planning, coordinating, and implementing information technology resources with the goal of enhancing the curriculum, complex technology systems issues, or the functioning of current systems locally and globally. Provides consultation and technical advice to departments, faculty, staff, and students in pursuit of solutions through information technology. Assists with group and individual training related to the installation and use of college purchased software and informatics resources. Provides direct technology support for weekly classroom instruction, faculty development sessions, and individualized faculty instruction. Provides end user support for database applications and required reporting, builds end/or accesses reports and is responsible for web page content maintenance.
Qualifications
Bachelor’s degree in Computer Science, MIS, or other appropriate degree and four years of experience; or a high school diploma/equivalent and experience equal to eight years. (Note: post-high school education may substitute for experience at the equivalent rate.) Ability to meet physical requirements as determined by position to include the ability to move 50 lbs and work in close spaces. Experience utilizing problem solving skills. Experience with troubleshooting, repairing and training users of personal computers, mobile devices, and audio-visual equipment. Previous experience demonstrating effective customer service skills. Ability to convey technical information to technical and non-technical users. Experience with applicable computer software and operating systems to include Microsoft Word, Excel, Outlook and Adobe products or equivalent software. Previous experience with information technology security measures.
Other Information
This position is located in Fort Pierce, Florida.
Anticipated Salary Range
Anticipate hiring in the mid to high $30,000’s, commensurate upon education, skills & experience.
Criminal Background Check
This position requires successful completion of a criminal history background check.
Pay Plan
This is an A&P (Administrative and Professional) position.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and all education details even if attaching a resume.
Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU’s Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf