Digital Access and Discovery Specialist @ Volpe Library (Tennessee Tech University)

Tennessee Tech University Library seeks an innovative, collaborative, and user-focused individual to bring energy, creativity, expertise, and leadership to the position of Digital Access and Discovery Specialist. The Digital Access and Discovery Specialist shares responsibility for the functionality, accuracy, navigation, and user experience of the library’s digital information services, including the library’s discovery tool (ExLibris Primo), e-journal A to Z list, Get It Now service, ExLibris Alma link resolver, and library website. The Specialist will also be responsible for collaborating on user experience activities (usability, user engagement, feedback), and collaborating on the implementation of the web technology (HTML5, CSS, Javascript, Web Scripting Languages) for the Volpe Library’s web presence. The Digital Access and Discovery Specialist will enhance the functionality and effectiveness of the Library’s discovery services in support of teaching, learning, research, and scholarship.


Required qualifications: Bachelor’s degree from an accredited institution. Two (2) years of experience providing customer service in a library or public service environment. Excellent communication skills.  Preferred qualifications: Experience with ExLibris integration system and discovery tool. Experience in troubleshooting technical problems. Experience with web based programs, website creation using CSS and HTML5, databases such as MySQL, and scripting languages such as PHP and Javascript.


Applicants will be required to apply online at and electronically upload a cover letter addressing the required qualifications, resume, copy of transcripts for highest degree earned (official transcripts required upon hire), and contact information for three professional references.  References will be contacted at a later date. Submission of materials is the applicant’s responsibility. Applications without all required materials are incomplete and will not be considered. Tennessee Tech University is an AA/EEO employer and does not discriminate on the basis of race, color, religion, ethnic or national origin, sex, disability, age (40 and over), status as a protected veteran, genetic information or any other category protected by federal or state law.  Inquiries regarding the nondiscrimination policies should be directed to