Library Services Specialist- Part-time OPS @ LeRoy Collins Leon County Public Library

GENERAL DESCRIPTION OF DUTIES
This is professional work assisting the public in receiving prompt, courteous and accurate service when requesting information, using the collections and services of the library, including use of public access computers, online resources, circulation services, and public programs.   Work involves contributing to collection maintenance activities, and assisting with staff coverage at different branch locations.

NOTE:  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  The Job Description Questionnaire (JDQ) reflects a more detailed description of the position. Neither the job description nor the JDQ constitutes an employment agreement.  Both are subject to change as the needs of the County and requirements of the job change.

ESSENTIAL DUTIES
Provide collection access guidance and information service. Provide patron assistance in using the online catalog, placing hold requests, and other online library account features. Assist patrons in locating library materials and offer alternative services when item is not found (hold request, purchase request, and Interlibrary Loan). Assist patrons with answers to informational questions in person, by telephone and electronically.   Assist with staff coverage at other branch locations at least three times per year. Perform collection development and maintenance activities such as collection promoting displays; deselecting outdated, non-circulating and damaged materials from the collection and processing them to be removed from the library’s database.

Provides assistance with public access to computers and other technology. Assist and provide instructions to patrons in the use of person computers, software, applications, printers, and Internet computers, including searching, e-mail, downloads, et cetera.  Ensure computers are functioning properly and printers trays are filled with paper. Clean keyboards and computer screens. Assist patrons with downloadable materials on various devices. Provide technology instruction and/or referrals to guide patrons in the use of electronic resources available at location and through remote access. Monitor patron use of all computer systems. Troubleshoot and resolve hardware and software problems as they occur and/or instruct patrons so that they can resolve their own problems.  Communicate issues with TSC as needed. Schedule use of presentation equipment, laptops and peripheral equipment; instruct patrons and staff in the proper use of the equipment and maintain equipment. Maintain current awareness of and familiarity with new software programs, electronic resources, computer equipment, and downloadable media through training, webinars, workshops, tutorials, et cetera.

For more details and to apply please visit https://www.governmentjobs.com/careers/leoncountyfl/jobs/3361687/library-services-specialist-part-time-ops