User Experience Librarian @ The Florida Institute of Technology

Posted by Leila Gibradze on

The Florida Institute of Technology seeks a highly motivated and service-oriented individual to join the Evans Library as a User Experience Librarian. This is a full-time faculty position reporting to the Assistant Dean, User Experience. The User Experience Librarian provides leadership, innovation, and a model of service for the front-line iDesk team focusing primarily on exceptionally attentive service and the accurate dissemination of information to students, faculty and staff in a creative, fun and welcoming environment.

Characteristic Duties and Responsibilities:

  • Provides leadership for the staff and student employees at the iDesk, developing and implementing strategic initiatives to provide excellent user experience through hands-on individualized assistance with instruction, research and lending.
  • Supervises, engages, inspires, and works side-by-side with the iDesk team to support student learning, academic programs, faculty teaching and research, and the objectives of Florida Tech.
  • Leads efforts to ensure seamless access to Library resources and services at every Library touch point, providing full-service, technologically-rich assistance for students, faculty, staff, and the community.
  • Supports innovative outreach and promotion for Library events, workshops and instruction to highlight the enriching experiences available to the Florida Tech community through the Library.
  • Works closely with the Assistant Dean, User Experience to assess and enhance service quality, including development of metrics and analysis of data.
  • Manages the administration of the iDesk through supervising, scheduling, training, mentoring and evaluating iDesk staff.
  • Keeps current with relevant and emerging library and scholarly research trends and practices in higher education, public services and user experience.
  • Represents Florida Tech as needed at regional and national conferences and meetings.
  • Serves on Library and university committees.

Required Qualifications:

  • ALA-accredited Master’s degree in Library and Information Science
  • Minimum two years of library leadership experience
  • Demonstrated success in leading a team and managing change in a dynamic information environment.
  • Awareness of current trends and best practices in user experience, public services, outreach and/or event planning.
  • Excellent organizational skills and demonstrated ability to solve problems and manage complex workflows, strong commitment to working collaboratively across departments, and excellent oral and written communications skills.

Desired Qualifications:

  • Subject experience in an engineering or science field as an undergraduate or demonstrated equivalent.

 

 

Application Procedures

Consideration of candidates will begin May 1, 2018 and will continue until the position is filled.

Ideally, candidates should be prepared to begin on August 1, 2018.

To apply for this position, send (1) a detailed cover letter addressing how your experience matches the qualifications, (2) a curriculum vitae, and (3) names and contact information, including email, mail, and phone number, of at least three references to Angela Taylor, Director, Enabling Infrastructure (libadmin@fit.edu).