HCA Healthcare: HCA  Recognized Among “Best Places to Work in Information Technology”   HCA was selected as one of Computerworld magazine’s top workplaces for information technology professionals and is ranked No. 56 on the publication’s Top 100 list.

Full-Time Healthcare – Health Services
Contact Information Ref ID: 25474-3063

GENERAL SUMMARY OF DUTIES – This system administrator will have a primary responsibility to configure, manage, & troubleshoot Microsoft System Center Configuration Manager (SCCM) 2007 in the delivery of applications and packages in an enterprise environment.  The position will also be responsible for Active Directory management, Antivirus management, encryption management, along with Microsoft patching & updates. The system administrator implements, monitors and supports servers and storage environments for all centralized division and/or facility equipment, and provides operational application support, including image archive and disaster recovery.

The system administrator provides server and desktop technology support, including operating system maintenance, application maintenance and ensures division and facility-based systems adhere to HCA IT&S security, user access and configuration policies. This position works very closely with other corporate, division and facility technical personnel to coordinate the implementation and ongoing support of systems physically hosted at the division data center and facility locations. The system administrator also monitors and diagnoses server and storage devices, provides support for incidents which cannot be resolved by the division service desk or technical analysts, and coordinates installation of new equipment for facility projects.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:
# Installs and supports server and desktop technologies for centralized division and/or facility equipment (including operating system maintenance, application maintenance, image archive, disaster recovery)
# Provides operational applications support
# Provides support services to monitor, backup, and diagnose servers and storage equipment; recommends corrective action to failing server and desktop equipment
# Provides On-call support (24×7) to assist with troubleshooting, escalation, or recovery of failing equipment
# Supports and coordinates installation of server and desktop technology for new projects. Participates, as needed, in division/facility technical implementation projects.
# Develops and maintains procedures for equipment installation and configuration support
# Creates and maintains documentation for equipment installation and configuration support
# Works closely with corporate, division, and facility personnel to coordinate the implementation and ongoing support of systems physically hosted at the Division Data Center and facility locations
# Coordinates sharing of best practices and policies and procedures
# Participates in activities which improve departmental and organizational performance
# Interfaces directly with a wide variety of end users and technical counterparts in other division, facility, and corporate roles
# Trains Technical Analysts and Sr. Technical Analysts
# Adheres to and supports HCA IT&S standards, policies, and procedures
# Maintains and protects confidentiality with regard to all aspects of patient care
# Adheres to Code of Conduct and Mission and Value Statement.
# Performs other duties as assigned

Requirements

KNOWLEDGE, SKILLS & ABILITIES
# Requires a strong knowledge of supported server, application, network, security systems, virus protection, and hardware configurations.
# Demonstrated strength in statistical/analytical tools for system monitoring.
# Possesses superior analytical and design capabilities.
# Understands the business implications of technology decisions.
# Demonstrates a customer orientation; establishes and maintains customer relationships.
# Must be able to drive to assigned sites to complete work

EDUCATION
# Bachelor’s degree in information systems or healthcare-related field is preferred.

EXPERIENCE
# Requires minimum of two years experience in a technical role directly supporting desktop and/or application servers in an Information Technology environment.
# Microsoft System Center Configuration Manager experience required.
# Enterprise architecture experience preferred.
# Advanced training and/or certification in network and security standards, equipment and protocols is also desired.
# Strong statistical and analytical tools for system monitoring.

CERTIFICATE/LICENSE
# Technical certifications – highly desirable: Microsoft, advanced training in network and security standards, equipment, and protocols. Microsoft System Center Configuration Manager (SCCM) 2007 a plus.
# Valid state drivers license and proof of auto insurance, if applicable