Technology Support Specialist

Gulf Coast Collection Bureau is a receivable management/collection agency that partners with hospitals, healthcare professionals, and other facilities to assist in recovery and resolution of their outstanding revenue. Gulf Coast Collection Bureau is dedicated to providing a patient friendly environment and prides itself on treating everyone with integrity and honesty, while providing the highest recovery to our providers.

Sarasota, FL

Technology Support Specialist

Position Summary:
This position is responsible for providing technical support to staff at Gulf Coast Collection Bureau and will also be providing technical support for clients of Gulf Coast Collection Bureau. Primary duties for this position includes, but are not limited to: user setup and configuration, creating technical documentation, assisting the IT director with new projects, delivering software updates to end users, and various other projects as assigned.

Job Requirements:
 Experience providing user support
 Experience creating and delivering training materials
 Experience installing software and hardware
 Ability to communicate effectively
 Ability to prioritize, organize and perform multiple work assignments simultaneously
 Experience with Windows Server 2008 and Windows Server 2012
 Experience with Active Directory
 Experience with cloud applications and services
 Bachelor’s degree in Information Technology or similar discipline
 Other duties as assigned

Background Check Requirements
This position requires successful completion of a criminal history background check.

Gulf Coast Collection Bureau offers a comprehensive benefit package which includes, but is not limited to: health, life, and disability insurance, dental, vision, Paid Time Off, retirement plan with employer match, and a business casual work environment. Please forward your cover letter including salary requirements and resumé in Word in PDF format to If your qualifications meet our needs, we will contact you directly. No phone calls please. We are an Equal Opportunity Employer committed to building and maintaining a diverse work force.