** This is working for the state and it is a 12 month contract in Tallahassee, Fl.

Knowledge, Skills and Abilities Preferred:

· Excellent verbal and written communication skills

· Ability to communicate effectively with technical and user staff

· Technical communication order form knowledge

· Familiarity with basic telephony terminology

· Video/data/voice networking knowledge

 

Knowledge, Skills and Abilities Required:

· Basics forms management

· Experience with electronic filing and drives

Expertise in use of MS Office especially MS Word and Excel

· Expertise in use of MS Office especially MS Word and Excel

· Phone courtesy and customer service experience Data entry experience

 

Education/Experience

High School Graduate, GED or equivalent and two years of networking, telecommunications or technical administrative experience. Technical Degree and Certifications may substitute for experience.

 

Tasks

· Keep inventory and receive stock as requested by the unit manager.

· Access and make basic changes to the Active Directory system

· Create general reports as needed/requested

· Access Call Center System and draft reports.

· Deliver training and information on call center reports

· Utilize the automated Virtual Private Network Form system and proof, track and submit requests for provider services as necessary.

· Monitor and assist with video conferencing calls

 

Contact: Paige O’Hearn

paige.ohearn@modis.com