Telecommunications Technician I

** This is working for the state and it is a 12 month contract in Tallahassee, Fl.

Knowledge, Skills and Abilities Preferred:

· Excellent verbal and written communication skills

· Ability to communicate effectively with technical and user staff

· Technical communication order form knowledge

· Familiarity with basic telephony terminology

· Video/data/voice networking knowledge


Knowledge, Skills and Abilities Required:

· Basics forms management

· Experience with electronic filing and drives

Expertise in use of MS Office especially MS Word and Excel

· Expertise in use of MS Office especially MS Word and Excel

· Phone courtesy and customer service experience Data entry experience



High School Graduate, GED or equivalent and two years of networking, telecommunications or technical administrative experience. Technical Degree and Certifications may substitute for experience.



· Keep inventory and receive stock as requested by the unit manager.

· Access and make basic changes to the Active Directory system

· Create general reports as needed/requested

· Access Call Center System and draft reports.

· Deliver training and information on call center reports

· Utilize the automated Virtual Private Network Form system and proof, track and submit requests for provider services as necessary.

· Monitor and assist with video conferencing calls


Contact: Paige O’Hearn