POSITION INFORMATION
Employer: Florida Department of Management Services
Division: Florida Digital Service
Posting Expiration Date: 12/15/2025
Position Type: Internship
Job Function: Cyber Security Technology
Compensation: $15.00 / Hourly
Desired Majors: Computer Science, Information Technology, Communication and
Information/Information Technology, Communication and Information/Information,
Communication and Information/Information Architecture, Cyber Security
Position Title: Cyber Security Technology Internship with the Florida Digital Service
Set Salary Amount: 0
Hourly Rate: 15.00
Tipped Amount: 0
Monetary Stipend Amount: 0
Work Hours: Regular Business Hours
Total Hours: 135 for the Spring 2026 Semester
Start Date: On or around January 12th, 2025
Location: 2555 Shumard Oak Blvd, Tallahassee, FL 32399
Is this a virtual / remote position? No
Is this position located at one of FSU’s campuses? No
How many candidates do you expect to hire for this position? 1
Description:
Cyber Intern Skill Roles and Responsibilities
The Florida Digital Service Cyber Security Operations Center (CSOC) Internship offers an exceptional opportunity to dive deep into the real-world application of cybersecurity, Incident Response (IR), and Cyber Threat Intelligence (CTI). You will be actively integrated into our operational environment, gaining practical experience by supporting first-level intelligence processing and learning how a state-level SOC functions. A core focus of your role will be mastering technical communication and knowledge management—essential skills in this field—by simplifying, standardizing, and organizing critical IR and CTI documentation, including playbooks, training libraries, and internal guides. This internship is designed to provide you with a holistic understanding of how intelligence is processed, incidents are managed, and how clear documentation serves as the backbone of an effective security operation.
Roles and Responsibilities:
• Provide first level support and intelligence processing
• Rewrite and simplify Incidence Response Wiki pages for clarity and readability
• Standardize formatting, headers, and style across the Wiki
• Convert long paragraphs into checklists and step-by-step processes
• Tag unclear Wiki sections where SME clarification is needed
• Maintain and organize Incidence Response resource libraries (playbooks, templates)
• Maintain and organize CTI resource libraries (training docs, PDFs)
• Create and update glossaries for IR, CTI, and engineering terms
• Manage and clean the internal FAQ pages
• Help build a “How to Learn the CSOC” onboarding guide for new hires
• Monitor the general SOC email inbox
• Categorize emails into predefined buckets (training, vendor, miscellaneous)
• Forward emails based on the predefined escalation/contact rules
• Maintain a log of vendor bulletins and community alerts
Minimum Academic Credit Hours Completed: 0
Academic Year(s): Sophomore, Junior, Senior
Are any of the position openings located outside of the United States of America? No
Resume Receipt Method: Online mary.bazemore@dms.fl.gov for review.