Service Desk Analyst II @ FSU Office of Information Technology – Medicine

Responsibilities Identifies, diagnoses and resolves escalated problems from first tier analysts for users of computer software and hardware, workstations, internet, printing, etc. and communicates solutions to end-users by providing one-on-one end user problem resolution over the phone, electronic communication techniques and in-person. Responsible for workstation environment administration, workstation image creation/maintenance (SCCM), workstation OS and 3rd …

CONTINUE READING

Service Desk Analyst I @ FSU Office of Information Technology – Medicine

Responsibilities Responsible for troubleshooting computer hardware and software for solutions.  Assists in analysis and development of procedures involving computing and network issues. Assists with the administration of network servers, including user accounts and backups and other computer network issues. Assists with administration and support of classrooms, computer labs, library and multi-media equipment.  Assists with troubleshooting …

CONTINUE READING

Librarian and Tech Integrationist @ Cantebury School of Florida

Canterbury School of Florida in St. Petersburg, FL is seeking a Librarian & Tech Integrationist beginning January 2023. This is a long-term substitute position with the potential of becoming a permanent, full-time role. In addition to serving grades 5-12 students in the Knowlton Campus library, the Librarian & Tech Integrationist is also a member of the …

CONTINUE READING

Information Systems Security Manager (ISSM) @ Syntech

Syntech is seeking an Information System Security Manager (ISSM) who will be responsible for Syntech’s overall Cybersecurity posture. ESSENTIAL FUNCTIONS: Serves as the principal advisor to information system owners and process owners. Analyze the Enterprise and implement a mature governance, risk, and compliance (GRC) program within the organization. Maintains knowledge of organization’s enterprise information technology …

CONTINUE READING

IT Support Specialist @ FSU ITS

Responsibilities: Resolves IT related problems and solves complex issues requiring a high level of knowledge and independent judgement.  Maintains a high degree of customer service and responds promptly to customer inquiries within established Service Level Agreements (SLAs).  Manages daily assignments of work orders.  Provides end-user support via KACE. Addresses complex support requests independently and/or coordinating …

CONTINUE READING

FAC IT Support Specialist @ FSU ITS

responsi Supports, documents, tests, maintains and assists with modifications to AiM to meet user needs. Addresses AiM-related work orders. Responsible for setting up work desk templates, AiM IQ dashboards, and simple SQL queries to assist users in daily responsibilities. Responsible for coordination of reporting needs with the Service Center and assigned personnel. Analyzes workflow processes …

CONTINUE READING