Dr. Ho Heads to HCI Conference

Dr. Shuyuan Ho of FSU’s School of Information is headed to the happiest place on Earth for the 21st International Human-Computer Interaction Conference. The conference “addresses challenging and innovative topics in Human-Computer Interaction theory, methodology and practice, including, for example, novel theoretical approaches to interaction, novel user interface concepts and technologies, novel interaction devices, UI development methods, environments and tools, multimodal user interfaces, emotions in HCI, aesthetic issues, HCI and children, evaluation methods and tools, and many others.”

Dr. Ho will be presenting two papers at the conference, the first titled, “Consciousness of Cyber Defense: Boundary Objects for Expansive Learning Through Creation of Contradictions,” by Dr. Ho, Dr. Oliveira, and Raghav Rathi. The abstract reads: “Cyber attackers gain access into systems, networks and cyberinfrastructure by escalating privileges to confidential information regardless of the efforts systems engineers put into security. The chess game between cyber offense and defense destabilizes the ability of organizations to protect their information assets. This research employs the lens of Activity Theory to study the interaction through the contradictions embedded between the cyber attackers and cyber defenders. These types of contradictions were forcefully created and simulated in the cyber security virtual lab at Florida State University for the purpose of facilitating real-world scenario-based learning experiences. Both network traffic data and interviews were collected in order to identify the boundary objects that intersect the two activity systems. Natural language processing (NLP) was adopted to explore and extract topics frequently used by both activity systems. Consciousness of cyber defense was expanded by creating contradictions, and boundary objects were identified by comparing the interactions between these two activity systems.”

The second paper is titled, “The Privacy Paradox in HCI: Calculus Behavior in Disclosing PII Online,” by Cheryl Booth, a doctoral student in the School of Information, and Dr. Ho. The abstract reads: “The Privacy Paradox is an information privacy behavioral phenomenon wherein individuals are aware that the personally identifiable information (PII) they disclose in an online transaction may be compromised, yet disclose it nonetheless. One explanation that has been given for this phenomenon is that the decision to disclose information online is informed by a risk/reward analysis, referred to as Privacy Calculus. However, the broad privacy calculus framework does not necessarily provide insight into specifically how an individual assesses either risk or reward. In our study, we evaluate several behavioral factors in an effort to assess whether and to what extent each informs or influences an individual’s risk assessment when deciding whether to disclose or withhold their PII in a given online transaction. Specifically, we report findings from a recent survey we administered, examining factors included in three different behavioral models. Results from this survey were analyzed using exploratory factor analysis, which provided insights as to the salience of each variable vis-à-vis online information behavior. Of the factors included in our study, our results surfaced four variables – perceived trustworthiness, perceived vulnerability, “cyber” self-efficacy, and perceived controllability – that appear to be particularly salient in an individual’s decision to withhold or disclose PII online.”