Technician (OPS)

Posted by Ebrahim Randeree on

Job ID:
38603
Location: Tallahassee, FL
Full/Part Time:

Department
Office of Distance Learning

Responsibilities
The position provides end-user technical support to faculty, staff, and students participating in both online and face-to-face courses. This position uses a broad range of computer troubleshooting skills. In addition to support the FSU Blackboard system, the position will troubleshoot and resolve issues for various third party systems that integrate with blackboard such as Turnitin, KALTURA, Tegrity, etc.

Duties include communicating with users by telephone and e-mail to gather information, identify problems and find solutions. In addition to working with end-users the position will also be expected to aid in the creation of end-user support materials.

Qualifications
A High School Diploma or equivalent.

Must be able to perform the duties listed in the responsibilities section.

Anticipated Salary Range
Hourly rate will be $10.00.

This is a part-time position.

Background Check Requirements
This position requires successful completion of a criminal history background check.

How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and all education details even if attaching a resume.
Affordable Care Act
OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=AffordableCareAct.
Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU’s Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf

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