Advanced Referencing Services Specialist

Infotrieve is a global leader in information services and content management technology for businesses.  For more than 20 years we have been providing corporate information centers, R&D facilities, and legal, business affairs and product professionals in more than half the Fortune 500 with a broad array of software solutions and services.

Position Overview

We are seeking a talented Advanced Referencing Services Specialist with the desire to provide top-notch service to our blue chip clients.  In this role you will utilize your strong on-line search skills to conduct advanced reference work, citation verification and copyright clearance for hard-to-find documents utilizing specialized in-house and commercial databases.

This is a great opportunity for an exceptional recent MLS graduate with a strong desire to work with both leading edge software and some of the most highly respected companies from a variety of industries.  This position will be located in Wilton, CT and will report to our Client Services Supervisor.


  • Ensure document orders are accurately matched to bibliographic records in internal databases by consulting multiple online library catalogs
  • Perform searches across specialized databases to verify citations and update internal database information
  • Locate source publications containing hard-to-find documents including journal articles, theses and dissertations, periodicals, conference proceedings and patents
  • Obtain copyright permissions for hard-to-clear documents
  • Initiate contact with publishers and vendors to fill document requests
  • Communicate order status updates to clients


  • MS degree in library and information science
  • 2 years experience in a corporate or academic research position
  • Proficiency using citation databases such as PubMed
  • Knowledge of university and library catalogues
  • Excellent written and verbal communication skills
  • Proven customer service orientation
  • Aptitude for learning new software
  • Strong technical background desired

How to Apply

Please send resumes to