IT Support Specialist

Job ID:31489
Location:     Tallahassee, FL
Full/Part Time:     Full-Time
Apply On Or Before: 04/30/2010

Bachelor’s degree or high school diploma/equivalency and four years of appropriate experience.
Knowledge of computer systems, applications, and related programs.  Ability to troubleshoot computer end user and network problems; communicate effectively verbally and in writing; establish and maintain effective working relationships; and deal with sensitive, confidential issues and information in a professional manner.

Position requires a pre-employment police background check, a post-hire PPD(TB) test, post-hire OSHA training, and compliance with University policy OP-F-7 on “Safeguarding of Confidential Financial and Personal Information.”
Knowledge of Microsoft Products such as Excel, Word, and PowerPoint. Experience with web development programs such as Composer and Dreamweaver, PHP, database applications SQL or MYSQL, multi web site development and management, and network design and maintenance.

Knowledge of and ability to interpret and apply related federal, state and local laws, ordinances, rules, and regulations.  Knowledge of and ability to interpret and apply related University policies and procedures.
Other Information
Special consideration will be given to FSU employees.
Assists in the responsibility of supporting 135 + workstations running Windows XP software.   Assists in the management of the Health Center’s Windows network comprised of 15 servers.  Reviews network activity for violations of system security and possible intrusions.  Troubleshoots hardware, electronic medical records, digital radiology, web sites, and practice management software issues.  Responsible for technical assistance of other Windows based applications and PC’s.  Oversees the maintenance of all Health Center internal and external websites.  Manages the review and integration of new technologies to enhance overall web presence of the organization.  Assists with the training to staff on Medicat, Microsoft Office applications, basic computer functions, and other applications.  Manages all 3 web servers within the organization.  Insures that systems are updated and running at optimal performance.  Assists with preparation of annual budget requests.
Pay Plan
This is an A&P (Administrative and Professional) position.
How To Apply
If qualified and interested in a specific vacancy as advertised, apply to Florida State University at

Applicants are required to complete the online application with all applicable information.  Applications must include work history and all education details (if applicable) even if attaching a resume.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action Employer