City: TallahasseeZipcode: 32304
TITLE: OPS Library Assistant
HIRING SALARY: $13.50 per hour
HOURS: 10 a.m. – 2 p.m.
CONTACT: Rita Brown @ Rita.Brown@tcc.fl.edu
MAJOR FUNCTION: The primary role of the person in this position is to provide excellent customer service to TCC students, faculty, staff and the community in the main TCC Library. This may include but is not limited to providing directional assistance to resources across the college in person and over the telephone, charging and discharging library materials using the ALMA library management system, maintaining patron records, and assisting with minor technology issues such as printing. This position will also be responsible for maintaining library collections including shelving, straightening, shelf reading, shifting and cleaning.
SUCCESSFUL APPLICANTS WILL DEMONSTRATE THE FOLLOWING: Knowledge of good customer service practices such as greeting and directing visitors, phone etiquette, and other effective interpersonal skills. Proficiency in computer skills such as email, Microsoft Office software, internet searching, and the ability to troubleshoot various hardware including printing. Ability to show discretion and good judgment in handling confidential matters. Ability to master shelving using the Library of Congress Classification system. Ability to effectively handle multiple priorities, sometimes under busy conditions. Ability to demonstrate effective verbal and written interpersonal communication skills. Ability to work independently and as part of a team.