Systems Librarian (non-tenure track position) @ Benedict College Benjamin F. Payton Learning Resources Center (Library)

POSITION: Systems Librarian (non-tenure track position)

DIVISION: Academic Affairs

DEPARTMENT: Learning Resources Center (Library)

WORK SCHEDULE: 8:00 a.m. 4:30 p.m., includes a rotating weekend schedule; 12 months;

SALARY: Commensurate with experience

REPORTS TO: Library Director

QUALIFICATIONS: MLS or MLIS from an ALA accredited institution and a minimum of 3 years of experience in the library field, with emphasis on ILMS, library services platforms, and user services.

EXPERIENCE: The individual must possess general knowledge of all modules of an integrated library system. Experience with Sierra ILS software highly desirable. Project management experience desirable with evidence of on-time project completion. Experience with managing quality assurance and testing. Experience with the coordination of multiple personnel and/or external entities. Demonstrated knowledge of and experience with current library standards and practices, especially in the areas of circulation, cataloging, interlibrary loan, and patron privacy. Familiarity with MARC formats for bibliographic and authority records. Proficiency in working with personal computer operating systems (Windows and MAC OS), spreadsheets, and word processing. Familiarity with tools such as PHP, SQL, Cascading Style Sheets, and markup languages (HTML, XML, Javascript). Familiarity in systems/program development, including programming, analysis and design, testing, implementation, and information architecture are highly desirable. Familiarity with web development tools and the ability to write or modify scripts and programs is desirable.

Experience and/or knowledge with services to the mobile user, including use of mobile devices (smartphones and tablets), sending library notices as text messages, scanning barcodes from mobile devices, library apps, mobile websites, and social media including Facebook, and Twitter.

Patience, tact, and excellent communication skills are required. Demonstrated ability to establish and maintain effective interpersonal working relationships with all levels of staff. Strong analytical and technical problem-solving skills as well as organizational skills. Demonstrated ability to learn new technologies, and stay current with technical developments.

The library is a member of the South Carolina PASCAL consortium which is investigating a new ILMS. The library currently operates the Sierra ILS. The individual will be Project Manager for library migration to a new ILMS and will coordinate with the Library Systems Administrator for the consortium. Migration duties include planning, scheduling, and managing all aspects of the migration: database cleanup; simplifying and standardizing data categorization; accommodating transaction and fee data; data extraction; consortium and library staff training; testing and quality assurance; customization of library patron interfaces

ESSENTIAL RESPONSIBILITIES:

  • Develops, troubleshoots and maintains the shared Integrated Library System.
  • Maintains and troubleshoots computers/software in library’s Electronic Research Center.
  • Operates as library staff authority on circulation and patron access, including their governing policies and procedures.
  • Troubleshoots problems reported by library staff, and, when needed, follows up with vendor support staff.
  • Manages reports and policy tables that govern circulation and patron services.
  • Configures properties, toolbars, staff access, and user records.
  • Customizes the public interface using scripting languages, Cascading Style Sheets, and widgets.
  • Acts as a liaison between library units (Access Services, Cataloging, Acquisitions, etc.), the campus Information Technology Department, the library’s consortium, and other library vendors.
  • Confers regularly with ILS vendor staff, advocates for enhancements to circulation and the online public catalog, monitors reported issues and seeks their resolution, schedules and manages annual maintenance procedures, and manages new releases and the implementation of new features.
  • Demonstrates ability to work with people with varying levels of computer skills, as well as the ability to make technology understandable to the library staff and other College personnel.
  • Trains library staff, individually and/or group, on changes in software and procedures and assists library staff with guidance and training in report generation.
  • Scans system logs to trace system or user behavior.
  • Extracts and prepares relevant data from the ILS to be distributed and analyzed, including statistics as required.
  • Provides support for third-party applications that interface with the ILS software.
  • Works with College’s IT Department to ensure that online library resources are accessible both on and off campus to students/faculty.
  • Troubleshoots issues related to library print management system
  • Maintains and troubleshoots library’s EZ Proxy Server.
  • Maintains EBSCO Discover Service (EDS).
  • Maintains and troubleshoots library computer hardware.
  • Maintains computer peripherals.
  • Serves as library content editor for library’s webpage.
  • Engages in training to stay current on ILMS developments and documentations, other software systems, and related technology.
  • Serves on library committees, task forces, and professional committees as elected or appointed.
  • Performs other duties as assigned.

APPLICATION PROCEDURE:

Qualified applicants should submit a Benedict College Application for Employment, résumé, official transcripts, and three letters of reference to:

Office of Human Resources

Attention: Learning Resources Center (Library)

Benedict College

1600 Harden Street

Columbia, SC 29204

Position is open until filled.

No Phone Calls Please.