Systems Analyst @ Coaxis

Posted by Michael Walsh on

Summary:

Join a dynamic, growing organization at Coaxis, where we deliver innovative, market-driven IT solutions to clients across the US and beyond. From fully managed hosted virtual server environments with RDP, Citrix, or Parallels access, to IaaS, colocation services, Microsoft 365 management, and advanced security offerings like MDR (Managed Detection and Response) and ITDR (Identity Threat Detection and Response), plus comprehensive MSP/MSSP support—we’re at the forefront of helping businesses thrive in a digital world. If you’re a recent grad or entry-level tech enthusiast eager to kickstart your career, this is your chance to build skills, solve real-world problems, and grow with a team that’s all about collaboration and innovation. No prior experience? No problem—we’ll provide the training to help you shine!

Job Description:

We’re seeking an enthusiastic Entry-Level Systems Analyst to join our team at Coaxis. In this role, you’ll support the administration and troubleshooting of hosted environments, using company standards and best practices to proactively minimize issues and keep our clients’ operations running smoothly. This is a fantastic opportunity to learn cutting-edge technologies while contributing to a supportive, fast-paced environment.

Duties and Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Maintain daily performance of computer systems.
  • Assist in managing virtual server environments, including RDP, Citrix, or Parallels access for clients.
  • Support IaaS and colocation services by monitoring and basic configuration tasks.
  • Help with Microsoft 365 management, including license reselling and user setup.
  • Contribute to security services such as MDR and ITDR by assisting with monitoring and initial response efforts.
  • Collaborate on MSP/MSSP tasks, like client onboarding and routine maintenance.
  • Direct unresolved issues to the next level of support personnel while documenting learnings for team growth.

Qualifications:

  • High level of customer service skills
  • Ability to learn quickly and multi-task
  • Administering and troubleshooting of complex networks
  • Knowledge of Microsoft domain management
  • Knowledge of Office products (2010, 2016, Office 365)
  • Knowledge of Windows OS (Windows 10/11, Server 2012 R2, Server 2016, Server 2019)
  • Active Directory
  • Group Policy
  • DNS
  • Terminal Services
  • Microsoft Exchange
  • Citrix XenApp
  • 365 Management

Preferred Experience:

  • Basic familiarity with computer systems, mobile devices, and tech products
  • Eagerness to diagnose and resolve simple technical issues
  • Strong communication skills with a customer-focused mindset
  • Cool-tempered and team-oriented attitude
  • Recent education in IT, computer science, or a related field (e.g., associate’s degree or certifications like CompTIA A+)

Schedule:

Hours will be 8:00-5:00 M-F

Compensation:

Salary is negotiable based on the acumen and experience of the candidate

At Coaxis, we foster a progressive and positive work environment centered on team collaboration and individual career development. Employee engagement is at an all-time high—don’t wait! Jumpstart your tech journey with us today and turn your passion into a rewarding career.

Interested in applying? Email Denise Donohue your resume and cover letter at Denise.donohue@coaxissolutions.com.