Technical Writer @ Ruvos

Posted by Michael Walsh on

The Technical Writer collaborates with teams in Ruvos to collect and codify technical information into quality internal and customer-facing documentation.  Responsible for applying company and industry best-in-class quality standards and processes to products delivered.  Recommends improvements to current standards and processes that improve document timeliness and quality.

This candidate will work directly with teams on material at a high (and low) level of technical detail.  Team engagement may include receiving raw material electronically, through chats/email, and/or capture during meetings.  Tools used include Google Docs, Sheets, Chat and Email in addition to Lucid Chart and SmartSheet.  This person is self motivated, organized, an excellent communicator, and not afraid to ask “I don’t know” questions to grow their technical knowledge and improve the end product.

Location:  Tallahassee, FL – Ruvos Headquarters or Remote

Job Duties:

  • Works with Supervisor to establish prioritized workload

  • Uses Atlassian Jira ticketing system to track work

  • Uses Google suite to create documentation

  • Collaborates with document owner on expectations for collection, editing, reviewing, and publication of required documentation (adhering to standards and guidelines); provides recommendations on best approach

  • Selects most appropriate document layout; seeks to leverage approved templates, adapting where needed

  • Follows standards for document formatting, branding, archiving, document protection, and publication

  • Edits document products for defective grammar/spelling, general flow, and document structure/formatting

  • Comfortable proposing improvements (rewordings) to originator’s content

  • Facilitates quality review with owners (via email/chat and/or meetings)

  • Maintains proper version control of draft and published versions

  • Obtains owner approval of completed documents

  • Publishes / archives documents

Required Skills/Experience:

  • Excellent written and verbal communication skills

  • Well-rounded grammatical and cosmetic documentation skills

  • Proficient in Google Workspace (Formerly GSuite)

  • Experience working with technical teams

  • Familiar with cloud terminology (AWS specifically a plus)

  • Familiar with health industry terms a plus

  • Excellent time management skills and ability to prioritize work and multitask

  • Attention to detail and solid problem-solving skills

Interested? Apply here.