JOB SUMMARY

The Access and Resource Sharing Circulation Team Leader serves as the team leader for circulation functionality in the integrated library system (ILS) and is responsible for standardizing training for library faculty, staff and students library-wide. Supports daily circulation activity by monitoring functionality. Through programmed reports ensures that the system produces patron overdue notices and other messages in a timely and instructive manner. Works with a high authority and independence collaborating with Florida Academic Library Services Cooperative (FALSC) and Library Information Technology Department (IT) to resolve system issues promptly. Reports directly to the department Chair; contributes to department goals that set effective priorities and timelines for user-centric initiatives. Participates on Access and Resource Sharing Steering Team and Access and Resource Sharing Committee to centralize policies and procedures in the library system for circulation functions. Provides staff development opportunities to the Libraries by offering outreach workshops on circulation functionality. Liaises with FALSC to ensure that functionality of the integrated library system supports daily circulation processes. At state level, participates in discussions on the Florida Virtual Campus Library (FLVC) Access Services Discussion List; monitors Circ/Resource Sharing Working Group meetings/Wikis to participate in training and secure effective procedures for circulation functions within future ILS system; on local level, is an active member of the Smathers Libraries ILS Planning and Implementation Task Force; leads training and documenting of future ILS circulation workflows.

RESPONSIBILITIES

Coordinates library system circulation training

Develops training materials and coordinates training sessions for all processes within the library circulation system. Remains current with library system upgrades and informs staff of changes in processing. Develops programmed reports for monitoring and assessing circulation functions. Tracks and evaluates system problems and notifies appropriate campus staff. Serves on Access and Resource Sharing Committee and its Steering Team to further coordinate and standardize library-wide circulation operations. Provides direction and precise description for reports and notices to the Smathers Libraries ILS Planning and Implementation Task Force for training and documenting circulation processes in future ILS. Participates in state-wide discussions on the FLVC Library Access Services Discussion List; monitors FALSC Circ/Resource Sharing Working Group meetings/Wikis. As an expert of circulation functionality ensures that circulation operations and integration with other campus systems are viable in future ILS. Serves on the Smathers Libraries future statewide ILS Planning and Implementation Task Force to support training and documentation of system processes.

Collaboration with Library Branches and University Systems

Liaises with branch library circulation staff, Health Science Center Library and Legal Information Center, to coordinate circulation system practices and provide training when necessary. Maintains the Circulation Manual in the Staff Portal; reviews procedures and processes frequently with all circulation staff. Performs liaison role communicating with local and state libraries to resolve issues concerning access policies and fines, including the cost for replacing lost items, and addressing invoice/ payment issues. Performs outreach presentations that offer an overview of circulation operations in Smathers Libraries. Maintains knowledge of standard library circulation patron statuses and privileges; maintains knowledge of standard notices sent to patrons on a regular schedule; interprets and creates new circulation reports on an as need basis

Cross Training – Service Desk, Interlibrary Loans, and Course Reserves

Engages with patrons by periodically serving at branch libraries circulation desk; remains aware of the library system functionality through using the system. Encourages good customer protocol by engaging with patrons at the service desk and identifying circulation problems first hand. Receives cross training in Access and Resource Sharing operations for course reserves and interlibrary loans; may be asked to offer assistance in these units during peak workload periods. Instructs department staff in current circulation policies, including circulation loans, returns, overdue, and replacement workflows.

For more information and to apply please visit: UF online application system at Requisition 510602 (https://urldefense.proofpoint.com/v2/url?u=http-3A__explore.jobs.ufl.edu_cw_en-2Dus_job_510602_access-2Dand-2Dresource-2Dsharing-2Dcirculation-2Dteam-2Dleader&d=DwIFaQ&c=HPMtquzZjKY31rtkyGRFnQ&r=0Kx1CmJ4bK–BrfYHFBz32l4EMNcz1RYzy92xWG3bQQ&m=2yS4vPtVsGS-STflZtMW32cIes2qLxuD4oVbCUmlfBo&s=FYixiX0qFkfAHXRz1W7ZV2gTuN_ljMGXmXCcE4_OKAA&e=).