Job Summary
Florida Gulf Coast University (FGCU) Library seeks applicants for an internship to staff Ask-A-Librarian, their online research help service. The FGCU Library internship provides current and recently graduated Library & Information Science students with hands-on experience providing research assistance in an academic library environment. Interns will receive training and support from a librarian supervisor to assist users through the Ask-A-Librarian chat reference service. Additionally, interns will work in collaboration with their supervisor to complete projects.
Job Description
Job Duties
- Provide research assistance to users via chat reference
- Make referrals to the appropriate FGCU Librarian or staff member
- Complete projects as assigned
- Meet with supervisor regularly attend department or other relevant team meetings
Additional Job Description
Required Qualifications
- Must be currently enrolled in a Master of Library Science (MLS) or equivalent program in the state of Florida, or have graduated from an MLS program within the past year.
- Must be a Florida resident
- Demonstrated effective communication skills
- Must have a computer and reliable Internet service
Preferred Qualifications
- Coursework or experience in reference/research services
- Ability to evaluate, understand, refer, and respond to research questions
- Strong commitment to service