Remote Library & Information Science Intern

Job Summary

Florida Gulf Coast University (FGCU) Library seeks applicants for an internship to staff Ask-A-Librarian, their online research help service. The FGCU Library internship provides current and recently graduated Library & Information Science students with hands-on experience providing research assistance in an academic library environment. Interns will receive training and support from a librarian supervisor to assist users through the Ask-A-Librarian chat reference service. Additionally, interns will work in collaboration with their supervisor to complete projects.

Job Description

Job Duties

  • Provide research assistance to users via chat reference
  • Make referrals to the appropriate FGCU Librarian or staff member
  • Complete projects as assigned
  • Meet with supervisor regularly attend department or other relevant team meetings

Additional Job Description

Required Qualifications

  • Must be currently enrolled in a Master of Library Science (MLS) or equivalent program in the state of Florida, or have graduated from an MLS program within the past year.
  • Must be a Florida resident
  • Demonstrated effective communication skills
  • Must have a computer and reliable Internet service

Preferred Qualifications

  • Coursework or experience in reference/research services
  • Ability to evaluate, understand, refer, and respond to research questions
  • Strong commitment to service