Department
Responsibilities
Ability to troubleshoot computer hardware and software related issues.
Perform peripherals installation and troubleshooting.
Effective communication skills with diverse user groups and skill levels using various services.
Assist with inventory of all technical equipment and software licensing.
Assists IT team and the department’s operations with special projects or other duties.
Qualifications
Experience in the below areas is required:
Proficiency with Windows 7, Windows 10, and Macintosh OS X.
Computer setup, installation, and upgrades.
Computer deployment and imaging of machines.
Microsoft Office Suites.
Customer Service.
Preferred
Ability to grasp technological concepts and explain them to others.
Effective communication skills with diverse user groups and skill levels.
Self-motivated, able to work within a project-based environment.
Able to work individually and in a team environment.
Detail-oriented and organized with ability to meet deadlines.
Triage trouble tickets and issues.
Anticipated Salary Range
Pay Plan
Schedule
Criminal Background Check
How To Apply
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Affordable Care Act
Tobacco Free Campus
Equal Employment Opportunity
FSU’s Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf