IT Support Specialist – FSU Campus Rec

Posted by Stephanie Vivirito on

jobs.fsu.edu Job ID 47564

Department

Campus Recreation

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU’s Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf

Responsibilities

Provides IT system support and management for the Department of Campus Recreation. Ensures departmental application software and operating systems are up to date with vendor patches, performing necessary maintenance, and securing the systems. Proactively monitors servers to ensure efficient operation and backs up data on a regular basis.  Leads troubleshooting efforts and coordinates amongst staff, University technical support, and vendor support teams for related hardware and software issues.

Manages integration of purchased Campus Recreation software solutions. Analyzes feasibility of proposed business plans and provides recommendations for implementing third-party business systems. Works with third party vendors & University IT staff to install, configure, test, maintain, and upgrade purchased systems. Coordinates software system integration with other FSU information systems including web-based applications.  Implements solutions for departmental and divisional users.

Oversees management of departmental application, database, and web servers.  Provides technical support to various program areas for web site development and applications.  Remains current on web/server programming languages and tools including content management systems.  Coordinates with University ITS and third-party providers for mobile app development and management.  Provides regular security reports for departmental IT resources.

Communicates regularly with DSA IT Manager and provides additional support for divisional IT projects, including the integration of purchased Oglesby Union event scheduling software solutions. Coordinates with University ITS for supporting Campus Recreation employees with computer hardware and software installation, maintenance, and upgrades. Manages user access to various University and departmental systems and IT resources. Generates data reports as requested, which may require consolidation of data from multiple systems. Serves as department’s Unit Privacy Coordinator.

Oversees the ongoing training regarding IT systems and software for new and existing users to include full-time and part-time staff.  Provides IT management expertise and assistance for individual program and facility areas.

Responsible for hardware inventory tracking and IT purchasing processes. Researches equipment and makes recommendations regarding the IT budget depending on the needs of the department. Manages departmental technology needs and equipment for meetings, expositions, and special events.

Qualifications

Bachelor’s degree; or a high school diploma/equivalency and four years of experience.

(Note: a combination of post high school education and experience equal to four years.)

Experience with server management, web and mobile applications.

Experience with enterprise software configuration and implementation.

Experience in training non-technical users regarding software and application use.

Ability to communicate effectively verbally and in writing.

Preferred

Bachelor’s degree in Computer Science, MIS, or related field.

Other Information

Florida State University Campus Recreation is seeking a dynamic, innovative individual for the position of IT Support Specialist.  This position will provide IT system support and manage all technical solutions for departmental staff, programs, and facilities, which include two fitness facilities, a lakefront property, and four outdoor sports facilities.

The mission of Florida State University Campus Recreation is to engage our community in life-long wellness. We provide quality recreational programs, services, and facilities that maximize opportunities for life-long learning, personal development, and leadership through varied recreational endeavors. Our department is committed to holistic student development and student empowerment of our more than 700 student employees, through co-curricular experiential learning opportunities and utilizing collaborative partnerships within the Division of Student Affairs, academic programs, student organizations, and other university entities.

Questions regarding the search can be directed to Jenna Ulewicz at jenna.ulewicz@fsu.edu or Kate Blosser at kate.blosser@fsu.edu.

Pay Plan

This is an A&P (Administrative and Professional) position.

Criminal Background Check

This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Tobacco Free Campus

Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.