Technical Support Specialist

Job ID:

Tallahassee, FL

Full/Part Time:


Apply On Or Before:

Office of Distance Learning


Provide system support to scanning and evaluation unit of Assessment & Testing.

Troubleshoot technical problems related to hardware, software, and networking at
Assessment & Testing, specifically in support of Course Evaluation system.

Design, implement, and maintain specific technical solutions to meet internal and
external testing requirements.

Participate in planning and design of future technical solutions in support of Assessment & Testing.


Bachelor’s degree in Computer Science, MIS, or other appropriate degree and two years experience related to the duties of this position; or a high school diploma/equivalency and six year of experience related to the duties of this position.

(Note: a combination of post high school education and experience equal to six years)

Experience with applicable computer software and operating systems.

Experience with data gathering, analysis, testing methodologies, practices and techniques.

Experience with computer operations, functions, and related peripherals.

Experience interfacing business applications with other systems.

Experience documenting existing and new processes.

Experience communicating effectively verbally and in writing.

Criminal History Background Ck

This position requires successful completion of a criminal history background check.

Pay Plan

This is an A&P (Administrative and Professional) position.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and all education details even if attaching a resume.

Tobacco Free Campus

Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU’s Equal Opportunity Statement can be viewed at:


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