Hours: This position averages 16 hours per week. Must have high availability in the pool of evening & weekend hours in which interns are scheduled: Monday – Thursday 6 pm to midnight, Saturday 10 am to 5 pm, and Sunday 10 am to midnight ET.
***This is a virtual, home-based position and is now open to both current library school students and degreed librarians.***
Major Functions:
- Provide virtual reference assistance to answer reference questions in live chat, email, and text messaging for the statewide Ask a Librarian service
- Accurately assess users’ needs to provide reference services with strong communication skills, reference interview strategies, and a high level of customer service
Minimum Training/Experience:
- Current resident of Florida
- Bachelor’s degree from an accredited college or university
- Current enrollment in, or degree from, a Florida American Library Association (ALA) accredited library school graduate program
- Recent experience with personal computers, online library services, and web searching
- Must have a PC and personal access to a reliable broadband Internet connection
- Must have a flexible schedule with high availability for hours posted above (average 16 hours per week)
** Position open until filled. An Equal Opportunity/Affirmative Action Employer.**
Please submit your cover letter and resume with dated education, work history, and references via email to Traci Avet, Ask a Librarian Virtual Reference Coordinator, at avett@tblc.org.