Alumni Association Membership & Marketing Program Manager

Posted by Stephanie Vivirito on

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Department

FSU Alumni Association
1030 W. Tennessee St.
Tallahassee, FL 32304

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU’s Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf

Responsibilities

This program manager will offer direct support to the Director of Membership & Marketing, contributing to the design and execution of an annual membership and marketing plan and managing the Westcott Brick and Alumni Travel programs. Oversees on-going membership retention efforts; tracks and reports weekly and monthly retention analysis; contributes to the design and execution of the renewal and membership welcome kit materials, and assists with membership fulfillment.

Coordinates with data specialist for data requests related to membership fulfillments, renewals, and life pledge communications. Represents and strengthens membership efforts at event programming and tabling; including but not limited to: tailgates, reunions, kickoff events, and networking events, as assigned (valid driver’s license required). Attends meetings for/with director, as needed. Keeps abreast of membership program best practices. Contributes to the preparation of reports for national board or senior staffers as needed.

Management of Westcott Brick program includes oversight of budget, sales, campaign development and execution, general communications/requests, and any other related issues. Management of the Alumni Travel program includes oversight of budget, travel calendar, sales, campaign development and execution, general communications/requests, and any other related issues. Serves as a liaison for all travel companies.

Qualifications

Bachelor’s degree and four years experience or a high school diploma or equivalent and experience equal to eight years
(Note: or a combination of post high school education and experience equal to eight years)

Experience with membership acquisition and retention campaigns

Ability to manage multiple, competing priorities

Knowledge of membership trends and engagement strategies?

Skilled at analyzing data to inform decisions

A Florida or Georgia driver’s license or the ability to obtain one.

Ability to work with stakeholders and manage complex administrative challenges

Ability to build timelines, calendars, and content

Pay Plan

This is an A&P (Administrative and Professional) position.

Criminal Background Check

This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Tobacco Free Campus

Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.