Job announcement — Undergraduate Learning Commons (Tallahassee)

Job Title

Reference Associate (OPS) (part time)


Position will be located in the Undergraduate Learning Commons of the University Libraries


Florida State University Libraries seeks customer service-oriented people to act as highly trained reference assistants in the undergraduate services team, this is a position created for current MLIS students and recent graduates.

Primary duties include:

  • Providing a broad array of in-depth information and educational services to students, faculty, staff, and other library users.
  • Providing reference both in-person and virtually.
  • Assisting patrons with some circulation and technology issues.
  • Attend weekly paid training.
  • Semester long project with report at end.


  • Demonstrated experience in the provision of public services.
  • Evidence of excellent written and oral communication skills, analytical skills, and the ability to work with all levels of staff.


  • Recent Graduates (within 2 years) with Master’s Degree from ALA-accredited Library Science program or currently enrolled in an ALA-accredited Library Science program.
  • Exceptional customer service skills.
  • Excellent communication and interpersonal skills.
  • Proficiency with current technology.
  • Must be able to work nights and weekends.
  • Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action Employer

Applications will be accepted until July 10, 2015. Job will begin the Fall 2015 semester. If you’re interested in getting practical experience with reference work in a fast-paced academic library setting, please consider applying for this job! Please completed application to Emily Mann at