Fan Engagement Writer – NBA


Fan Engagement Writer

REQ ID:  3999


New York, New York, US, 10022

At the NBA, we’re passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans around the world. As a global sports and media business, the NBA is so much more. While Basketball Operations runs the league’s on-court activities, other departments manage relationships with television and digital media partners, develop marketing partnerships with some of the world’s most recognizable companies, oversee the licensing of NBA merchandise, and handle a wide range of responsibilities that drive the NBA’s success.


Position Summary:

The NBA is a global sports and media business with games and programming in 215 countries and territories in 50 languages and one of the largest social media communities in the world. We are dedicated to growing basketball both domestically and internationally, and interacting directly with fans is integral to those efforts. The Fan Engagement Writer position is part of the Communications Department and responsible for managing direct lines of communication between the NBA, WNBA, NBA G League and NBA 2K League and fans around the world. This individual will monitor and respond to fan mail, working both independently and in collaboration with NBA colleagues as needed.We are seeking an individual who has deep knowledge of and passion for our leagues, is an excellent writer capable of balancing speed and quality, is highly organized and detail-oriented, and thrives in a fast-paced environment.This position is based out of the New York office.


Major Responsibility:

  • Monitor and respond to fan mail received via email, as well as postal mail and voicemail
  • Compile and distribute weekly reports to senior staff members
  • Compile and respond to licensing requests for NBA Legal
  • Maintain and update Fan Relations databases, templates and contact lists
  • Assist with additional writing and editing for the Strategic Communications group as needed


Required Skills/Knowledge:

  • Knowledgeable and passionate about the NBA, WNBA, NBA G League and NBA 2K League and their players, coaches and teams
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask
  • Ability to balance speed with quality and accuracy
  • Highly organized with an extraordinary attention to detail
  • Ability and willingness to work both independently and as part of a team
  • Familiarity with customer data strategies is a plus



  • Bachelor’s degree in Communications or related field preferred


We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City